Sony Corporation

Sign In

Enter your sign-in ID (email address) , then select [Next].

Enter your password, then select [Sign In].

If passkey is set up, please sign in using the passkeys.
Select [Sign in with Passkey] and follow the on-screen instructions to authenticate with your passkeys and sign in.
For more information about passkeys, please click here.

If two-step authentication is set up, enter the confirmation code and select [Verify].
If you can’t receive a verification code via text message or authenticator app, you can sign in by entering a backup code instead of a verification code.
Click here to configure two-step authentication.
Backup codes are available here.

If you cannot sign in, select [Trouble Signing In?].

Go here to reset your password.

Go here to create a new account.

▼ Sign-In ID Help: If you forgot the email address used with your account, look for past email sent from Sony@email.account.sony.com. When account information is changed, a message will always be sent to the email address used for your account.

▼ Password Help: Please check if Caps Lock is activated on your keyboard.
Passwords are case sensitive. A common mistake is activating Caps Lock on your keyboard then typing uppercase letters when you meant to type lowercase letters.
View characters as you enter using the "eye" icon.

▼ Password Reset Help

If you tried to reset your password and haven't received your password reset email try the steps below.

Check your junk folder in case your password reset email went to junk mail.
Check that your inbox settings are configured to allow emails from sony@email02.account.sony.com / sony@txn-email03.playstation.com.
Check the email account linked to your account.
Make sure you correctly entered your email address.

If you've sent multiple requests and received multiple reset emails, only the most recent email contains the current, valid link.

▼ Further Help: If you cannot sign in to your account, visit the Customer Support page and check the network status.