Music Pro PRIVACY POLICY

Last Updated: 2024-06

This Privacy Policy sets out how Sony Corporation ("Sony", “we”, “our” or “us”) processes your information in relation to our "Music Pro" application (the "Application").

1. Information that Sony collects

When you use the Application, Sony collects information listed below 1.1 - 1.6 (“Collected Data") from you.

1.1 User identification information

  • E-mail address
  • Android ID

<Collection method>

  • When you create an account for the Application (the "Account”), Google will provide Sony with the E-mail address of your Google account to be used for such account creation.
  • Sony collects Android ID automatically when you use paid features on the Application.

1.2 Information about your purchase

  • Your purchase history regarding the Application through Google Play.

<Collection method>

  • Sony collects the above information automatically when you use the Application.

1.3 Sound tracks

  • Sound tracks (including recorded voice) which you uploaded through the Application

<Collection method>

  • Sony directly collects the above information when you uploaded it through the Application.

1.4 Information about your usage of the Application

  • The device model name
  • Your usage status of the Application
  • Information about crashes and other problems

<Collection method>

  • If you give us a separate consent (please refer to 2.2), Sony collects the above information automatically when you use the Applications. These collections may occur periodically or when you use the certain Application features. This timing depends on which data is collected.

1.5 Responses to the survey

<Collection method>

  • Sony may ask you through the Application whether you would like to participate in the survey. If you can answer the survey, Sony collects your response information.

1.6 Information collected through Firebase Crashlytics by Google and implemented on the Application

  • ID issued by Firebase Crashlytics independently
  • Information about crashes and other problems collected through Firebase Crashlytics

<Collection method>

  • If you give us a separate consent (please refer to 2.2), Sony collects the above information automatically when you use the Applications. These collections may occur periodically or when crashes and other problems have occurred.

2.How Sony uses the Collected Data?

We use the Collected Data for the following purposes:

2.1 Keeping the Application and the Account running

Sony collects and uses the following information to provide the Application and the Account. This includes checking your payment status, making necessary notifications and providing software updates.

<Information used for this purpose>

Information listed in 1.1,1.2 and 1.3

Please note that the legal basis under for this processing is the performance of the contract that we have with you.

2.2 Improving Sony products and services

If you give us a separate consent, Sony collects and analyses the following information to understand your use of the Application to improve and develop Sony products and services.

<Information used for this purpose>

Information listed in 1.4 and 1.5

Please note that your consent forms the legal basis for this processing under EU-law.

With regard to 1.4, Sony will obtain the above consent by the following methods depending on your device.

  • When your device is our "Xperia" smartphone ("Xperia"), Sony will obtain a separate consent to collect your data about usage status of Xperia including the Application and use such data to improve and develop Sony products and services on the Xperia’s setting page. You can withdraw your consent at any time by [Settings] > [About phone] > [Detailed Diagnostics]
  • When your device is other than Xperia, Sony will obtain consent on this Application. You can withdraw your consent at any time by [≡]> [MENU] > [about] > [Privacy Setting] on the Application.

If you give us a separate consent, Sony collects and analyses the following information through Firebase Crashlytics to understand your use of the Application to improve and develop Sony products and services.

<Information used for this purpose>

Information listed in 1.6

  • You can withdraw your consent at any time by [≡]> [MENU] > [About] > [Crash reports] on the Application.

3. Who else has access to the Collected Data?

The Collected Data that is communicated to and stored by Sony may be made available to the following entities:

3.1 Service providers

Sony may use third-party service providers to process the Collected Data on its behalf for the purposes set out in this Privacy Policy. Such third parties include IT service providers and data hosting providers. Our hosting provider is Amazon Web Services in Ireland, Sweden and the United States acting as our processor.

3.2 Professional advisers

Sony may disclose Collected Data to auditors or similar external consultants like lawyers or tax advisors, to defend and exercise our legal rights (e.g., enforcing compliance with the terms of use) and to help us fulfil our legal obligations.

3.3 Business transfer

In the event that Sony sells or transfers a portion or all of its business, the Collected Data may be transferred by Sony to the purchasing or acquiring entity as part of the transaction.

3.4 Government Authorities/ Law Enforcement Officials

The Collected Data may be disclosed to government authorities and/or law enforcement officials if required by the laws or if necessary for us to protect our legitimate interests, or the interests of others, in compliance with applicable law.

4. Transfer of the Collected Data internationally

The Collected Data will be processed, stored and transferred for the purposes outlined in “2. How Sony uses the Collected Data?” to countries/regions outside the European Economic Area (EEA), Switzerland and/or the UK and/or your country/region of residence, including in particular Japan and the United States. Sony takes appropriate measures to ensure that all transfers of Collected Data to outside of the EEA/the UK and Switzerland meet the requirements of applicable EU and UK data protection legislation. As the Collected Data will be transferred to and processed in countries outside the EEA, Switzerland and the UK, where the privacy laws may not provide an equivalent level of protection to those in your home country, and where this is to a stakeholder or vendor in a country that is not subject to an adequacy decision by the European Commission or the UK Government, the Collected Data is adequately protected by Standard Contractual Clauses approved by the European Commission which can be accessed here, the addendum to the EU Commission’s standard contractual clauses or standalone international data transfer agreement approved under the UK data protection law (as applicable) or a stakeholder’s/vendor’s Processor Binding Corporate Rules. If you have questions or concerns about Sony's data transfer arrangements, or if you require a copy of the relevant mechanism, please contact us as described in “10. Contact Information”.

5. Security

Sony undertakes reasonable security measures designed to protect against the loss, misuse or alteration of the Collected Data. Although Sony strives to protect the Collected Data, Sony cannot guarantee or warrant the security of any Collected Data transmitted to Sony through the Application or that Sony stores on its systems or that is stored on Sony’s third party contractors' systems.

6. Data Retention

Sony will retain the Collected Data for the 5 years from the date of the collection of the Collected Data as long as it is necessary for the relationship with you and to pursue the purposes detailed in “2. How Sony uses the Collected Data?” or otherwise permitted or required under applicable law.

Please note that Sony may retain Collected Data for an appropriate period when it needs to respond to your requests or inquiries, to detect, prevent, address and analyse security or technical issues, or to the extent permitted by applicable law.
If Sony no longer needs to retain the Collected Data, we will either anonymize or delete it in accordance with our information security policy.

7. Policy Regarding Children

Sony is committed to complying with all applicable laws and regulations regarding the collection, storage and use of the Collected Data concerning children, including the Children's Online Privacy Protection Act in the United States and applicable local legislation in other countries/regions. The Application is intended for a general audience; the Application is not directed to and does not knowingly collect personal information from children. Depending on your country/region of residence, this threshold age for a child may differ. If you are a parent or guardian and are concerned that your child has provided a Sony with personal information (as defined by applicable law), you should contact us as indicated below.

8. Privacy Rights

In some countries/regions, you have certain rights with respect to the Collected Data that Sony holds about you. These may include the right to request a copy of the Collected Data that Sony holds about you and/or the right to request that Sony amends, deletes, blocks/restricts or corrects such Collected Data if it is inaccurate. You may also have the right to ask us to provide some types of the Collected Data to you, or another organization nominated by you, in a structured and machine readable format. In addition, you can object to the processing of the Collected Data in some circumstances (in particular, where we don’t have to process the data to meet a contractual or other legal requirement).
If you would like to exercise any of these rights, please contact us as described in “10. Contact Information”.
Please note that automated decision-making including profiling, which produces legal or other similar material effects currently does not take place on our Application with regard to Collected Data for the purposes set in this privacy policy.
If you have unresolved concerns, you have the right to complain to a data protection authority in the country where you live, work, or where you believe a breach has occurred. Details of EU data protection authorities is available here and the website of the data protection authority of the UK Information Commissioner’s office is here.

9. Changes

This Privacy Policy may be updated from time to time for any reason. We will notify or request your consent (if necessary under applicable law) of any changes to this Privacy Policy.
With regard to notification, it may be sent to you through different channels, for example, a notice on our website or notification on the Application.

10. Contact Information

Sony, a Japanese company, is the controller for the Collected Data. Sony's address is 1-7-1 Konan Minato-ku, Tokyo, 108-0075 Japan.
If you have any questions or concerns about this Privacy Policy or our use of the Collected Data, or if you wish to make requests or exercise any legal right you may have in respect of the Collected Data, please contact us in the following ways:

1. Via our online web form:
/support/en/contacts/pim/email
2. By email:
You can also contact us by emailing privacyoffice.SEU@sony.com.
3. By mail:
If you are in the European Economic Area (“EEA”) or Switzerland
You can write to us at our business address above, or at The Privacy Office c/o Sony Europe Legal Department, The Heights, Brooklands, Weybridge, Surrey KT13 0XW, United Kingdom.
If you are in the UK
You can write to our UK branch at The Privacy Office c/o Sony Europe Legal Department, The Heights, Brooklands, Weybridge, Surrey KT13 0XW, United Kingdom.
4. By telephone:
If you are calling from England, Wales & Scotland, please dial 0844 8466 555
9am to 6pm, Monday to Friday.
4p per minute from a standard BT line, charges from other networks may vary.
If you are calling from Northern Ireland or Eire, please dial (00 353) 1 413 1771 9am to 6pm, Monday to Friday.